Training Courses

Effective Communications

     PDS Requirement
     IPEM Requirement

This one day course is designed to enhance your ability to communicate more effectively during all aspects of an incident. Students will conduct a self-assessment of their listening skills and compare different communication styles. Students will discuss the importance of communication, and learn some of the best techniques for utilizing the different forms of communication. The students will also have the opportunity to learn and practice writing media messages utilizing Dr. Vincent T. Covello’s Message Mapping.

Course Length: 8 hours

Course Manager:

Course Timeline: Unless otherwise stated, registration is always 30 minutes prior to the class start time.

Prerequisite: FEMA Independent Study IS 242- Effective Communications, must be completed and a copy of the certificate forwarded to IEMA before you will be able to print a certificate for the classroom portion of Effective Communications. Please forward a copy of your certificate for FEMA Independent Study IS 242 to IEMA, 2200 South Dirksen Parkway, Springfield, Illinois 62703, Attention: Training. Once we receive the certificate, we will add it to your official student transcript.

Target Audience/Discipline: This course is designed for federal, state and local emergency management officials, volunteer and other agency officials involved in emergency management who wish to improve their communication skills.

Scheduled Classes:
Date Location
May 29, 2024WebEx**

** No lodging available

Please note: Applications for courses will be accepted up to 1 day prior to the course date.

If you want to learn more about the Training Program or are interested in attending a specific course, please contact your IEMA Regional Coordinator or Nancy Buck. Registration should be made in advance to attend any IEMA sponsored class. Walk-in registrations are only accepted if room space and course materials are available. To register for IEMA classes, please see the IEMA Online Registration and Tracking Program Page.



Contact Information

IEMA Main Office 217-782-2700
TTY 866-277-5669

2200 South Dirksen Parkway
Springfield, Illinois 62703

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